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NTT DATA Group cuts incident analysis to 30 minutes with Codex

OpenAI LLM Agents 2026-07-22

TL;DR - NTT DATA Group deployed ChatGPT Enterprise and Codex to automate employee workflows and accelerate incident analysis. The rollout reportedly supports 9,000 employees and reduces incident analysis time to 30 minutes.

Codex assists with automating work and analyzing incidents.
ChatGPT Enterprise provides a foundation for secure, organization-wide AI adoption.
The available content does not specify the previous analysis time, technical architecture, or deployment details.

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